Cancellation Policy

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions.
The following definitions shall have the same meaning regardless of whether they appear in singular or in
plural.
Definitions
For the purposes of this Disclaimer:
●”Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Disclaimer) refers to Oddity Healthcare Private Limited

“Goods” refers to the items offered for sale on the Service.
●”Orders” means a request by You to purchase Goods from Us.
●”Service” refers to the Website.
●”Website” refers to Himsamrat, accessible from https://www.Himsamrat.com
“You” means the individual accessing the Service, or the company, or other legal entity on behalf of
which such individual is accessing or using the Service, as applicable.

Thank you for visiting and shopping at Himsamrat. The following terms and conditions constitute
our Shipping Policy

At Himsamrat, we do our best to ensure that orders are shipped and delivered to customers as soon as possible. We follow a process to ensure that all orders are shipped properly and get delivered within the timeline.

For online orders that don’t require a prescription from a doctor:

– Orders are shipped within 24 hours.

– Orders are picked up via our third-party shipping aggregator and delivered within 2-10 days by our shipping partner. For remote locations in India, like Jammu & Kashmir and the North East, deliveries can take upto 10 days.

– Customers will receive an order confirmation email and text.

– Once confirmed, orders are shipped within 24 hours. In the scenario that a customer isn’t available via call and hasn’t confirmed their order, we make 2 more attempts before dispatching the order.

For orders that require a prescription from a doctor:

– Personal assistants assigned to the customer will coordinate between the customer and our panel of expert doctors to set up a free doctor consultation via phonecall. Post the consultation, the prescription is shared by the doctor and changes are made to the customers order if needed. If additional payment is needed, payment links are shared to the customer. If the customer has paid additional amount before the consultation, the additional amount is refunded.

Shipping Charges

Shipping charges for Your Orders will be calculated and displayed at checkout.

– Online payment: FREE shipping for orders above Rs. 999.00

–

Delivery delays can occasionally occur

Shipping Coverage

We only ship to addresses in India and cover most of the delivery pincodes in the country. If your pincode is not servicable, then Our customer service team will contact you.

Shipment confirmation & Order tracking
You will receive a Shipment Confirmation Email once Your Order has shipped containing your tracking
number(s). The tracking number will be active within 24 hours.

If you have any questions about this Shipping Policy, You can contact Us:
●By visiting this page on our website: https://www.Himsamrat.com